Support Buddies
An operational ROI dashboard that proves the value in numbers.
Sector Operations / outsourcingStack Ops dashboard · data integrationsResult 39,328 cases surfaced
The problem
A customer-support company couldn't show clients, in hard numbers, the value it delivered. The data existed but lived scattered across disconnected tools.
What I built
An operational ROI dashboard that pulls the numbers together and shows, per client, what the team handled and what it was worth, proof of value on a single screen instead of a story in a meeting.
The result
39,328 cases handled, surfaced with the euro value behind them, so client reviews start from evidence instead of anecdotes.