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Support Buddies

An operational ROI dashboard that proves the value in numbers.

Operations / outsourcing

Ops dashboard ยท data integrations

39,328 cases surfaced

The problem

A customer-support company couldn't show clients, in hard numbers, the value it delivered. The data existed but lived scattered across disconnected tools.

What I built

An operational ROI dashboard that pulls the numbers together and shows, per client, what the team handled and what it was worth, proof of value on a single screen instead of a story in a meeting.

The result

39,328 cases handled, surfaced with the euro value behind them, so client reviews start from evidence instead of anecdotes.

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