GLO by Gabbi

Challenge

Glo by Gabbi helps clients lose weight through personalized coaching, but behind the scenes, managing memberships, cancellations, and renewals through messy Excel sheets was costing hours each week — and accuracy was slipping.

Approach

We built a custom CRM that acts as the operational backbone for their business — tracking members, revenue, and coach performance. Renewals, cancellations, and updates are submitted via Fillout and instantly synced to Airtable. Coaches receive automated weekly and monthly reports showing earnings from sessions and renewals, triggered via webhooks through Make.

Tools used

Airtable, Fillout, Make